Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal information collected by 790pub through our website, mobile applications, customer support channels, and any other services we provide (collectively, the "Services"). 790pub operates as a data controller responsible for determining how your personal data is processed. This policy should be read in conjunction with our Terms & Conditions, which govern your use of the platform.

We recognize that privacy is a fundamental right, and we have designed our data handling practices to minimize collection, maximize security, and provide transparency about how your information is used. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, how long we retain it, and what rights you have regarding your personal information.

790pub is committed to compliance with the Philippine Data Privacy Act of 2012 and its implementing rules and regulations. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer using the contact details provided at the end of this document.

2. Information We Collect

790pub collects various types of personal information necessary to provide gaming services, maintain account security, comply with legal obligations, and improve user experience. The information we collect falls into several categories:

2.1 Account Registration Information

When you create a 790pub account, we collect personal information including your full legal name, date of birth, gender, residential address in the Philippines (street, barangay, city, province, postal code), email address, mobile phone number, username, and password. This information is mandatory for account creation and is necessary to verify your identity, confirm you meet age requirements (21 years or older), and maintain secure access to your account.

2.2 Verification and Identity Documents

To comply with anti-money laundering regulations, prevent fraud, and verify player identity, 790pub collects copies of government-issued identification documents such as Philippine passport, driver's license, national ID card, or other official identification. We also collect proof of address documents including utility bills, bank statements, or government correspondence. These documents contain personal data including your photograph, identification numbers, address details, and date of birth. Document collection occurs during account verification, before processing withdrawal requests, or when required by regulatory compliance procedures.

2.3 Financial and Transaction Information

We collect information related to deposits, withdrawals, and gaming transactions including payment method details (GCash mobile number, PayMaya account, bank account information), transaction amounts, transaction dates and times, and transaction status. For deposits and withdrawals, we record the payment method used, amount transferred, currency, and any processing fees. We also maintain complete gaming history including bets placed, game outcomes, winnings, losses, and account balance changes. This financial data is essential for processing payments, maintaining accurate account records, detecting fraudulent activity, and complying with financial regulations.

2.4 Technical and Usage Data

790pub automatically collects technical information when you access our platform including IP address, device type and model, operating system and version, browser type and version, screen resolution, device identifiers (IMEI, MAC address), and mobile network information. We also collect usage data including pages visited, features accessed, games played, session duration, click patterns, and interaction with promotional materials. This data helps us understand how players use the platform, identify technical issues, optimize performance, prevent fraud, and improve user experience.

2.5 Communications and Customer Support

When you communicate with 790pub through email, customer support chat, or other channels, we collect the content of your communications, your contact information, timestamps, and any attachments you provide. We may record customer support conversations for quality assurance, training purposes, and dispute resolution. This information helps us provide effective support, resolve issues, and improve service quality.

2.6 Marketing Preferences and Consent Records

We maintain records of your marketing communication preferences including whether you have opted in to receive promotional emails, SMS messages, push notifications, and other marketing materials. We also keep records of consents you have provided, including consent to this Privacy Policy, Terms & Conditions, and specific data processing activities. These records allow us to respect your communication preferences and demonstrate compliance with consent requirements.

3. How We Use Your Information

790pub processes your personal information for specific, legitimate purposes that are necessary to provide gaming services and comply with legal obligations. The legal bases for our data processing include contract performance (processing necessary to fulfill our agreement with you), legal obligations (processing required by Philippine law), legitimate interests (processing necessary for fraud prevention, platform security, and business operations), and consent (where you have explicitly agreed to specific processing activities).

3.1 Account Management and Service Delivery

We use your personal information to create and maintain your 790pub account, authenticate your identity when you log in, process gaming transactions including bets and payouts, maintain accurate account balances, provide access to games and features, enforce account limits and responsible gaming tools, and communicate important account-related information. This processing is necessary to perform our contract with you and deliver the services you have requested.

3.2 Payment Processing and Financial Operations

Your financial information is used to process deposits to your 790pub account via GCash, PayMaya, bank transfers, and other supported payment methods, execute withdrawal requests and transfer funds to your designated payment accounts, verify payment method ownership and prevent payment fraud, maintain financial transaction records for accounting and audit purposes, calculate and process bonuses, promotions, and loyalty rewards, and comply with tax reporting obligations where applicable. Financial data processing is essential for contract performance and legal compliance.

3.3 Identity Verification and Regulatory Compliance

790pub processes identification documents and verification data to confirm you are 21 years or older as required by Philippine gaming regulations, verify your identity matches account registration information, comply with Know Your Customer (KYC) and anti-money laundering (AML) requirements, prevent multiple account creation and bonus abuse, detect and prevent identity theft and account takeover attempts, and fulfill reporting obligations to regulatory authorities. This processing is mandatory to comply with legal obligations and protect legitimate business interests.

3.4 Fraud Detection and Platform Security

We analyze technical data, usage patterns, and account activity to detect suspicious behavior indicating fraud, money laundering, or terms violations, identify and block automated bots, scripts, or cheating software, protect against unauthorized account access and credential theft, investigate reported security incidents and policy violations, maintain platform integrity and fair gaming environment for all players, and prevent abuse of bonuses, promotions, and platform features. Security processing relies on legitimate interests in protecting our business, players, and gaming integrity.

3.5 Customer Support and Communication

Your contact information and communication history are used to respond to inquiries, complaints, and support requests, provide technical assistance with account or gameplay issues, investigate disputes and resolve conflicts, send important service announcements and platform updates, notify you of changes to terms, policies, or services, and maintain records of interactions for quality assurance and training purposes. Support communications are necessary for contract performance and legitimate customer service interests.

3.6 Marketing and Promotional Activities

With your consent or based on legitimate interests (where permitted by law), 790pub uses your information to send promotional emails about bonuses, tournaments, and special offers, deliver personalized game recommendations based on playing history, provide targeted advertisements on the platform and through marketing channels, inform you of new game launches and feature updates, send push notifications about exclusive promotions (if you have enabled them), and administer loyalty programs, VIP benefits, and reward schemes. You can opt out of marketing communications at any time through account settings or unsubscribe links in emails.

3.7 Analytics and Platform Improvement

We analyze aggregated and anonymized usage data to understand player preferences and behavior patterns, identify popular games and features requiring expansion, detect technical issues, bugs, and performance problems, optimize platform speed, reliability, and user interface design, evaluate effectiveness of marketing campaigns and promotional offers, and develop new features, games, and services based on player demand. Analytics processing relies on legitimate interests in business improvement and service enhancement.

3.8 Legal Compliance and Law Enforcement

790pub may process your personal data to comply with court orders, subpoenas, or legal processes, respond to lawful requests from law enforcement or regulatory authorities, investigate suspected criminal activity including fraud, money laundering, or terrorism financing, enforce our Terms & Conditions and other policies, protect legal rights and defend against legal claims, and fulfill reporting obligations under Philippine gaming and financial regulations. Legal compliance processing is mandatory when required by law and permissible based on legitimate interests in protecting our legal rights.

4. Information Sharing and Disclosure

790pub does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with certain categories of recipients when necessary to provide services, comply with legal obligations, or protect legitimate interests:

4.1 Service Providers and Business Partners

We share necessary personal data with trusted third-party service providers who perform functions on our behalf, including payment processors (GCash, PayMaya, banks) who facilitate deposits and withdrawals, game providers and software developers who supply casino games, slots, and gaming content, identity verification services that conduct KYC and AML checks, cloud hosting providers who maintain our servers and databases, customer support platforms and communication tools, analytics providers who help us understand usage patterns, and marketing service providers who assist with promotional campaigns. These service providers are bound by confidentiality obligations and may only process your data according to our instructions and for specified purposes.

4.2 Regulatory Authorities and Law Enforcement

We disclose personal information to Philippine government agencies when required by law, including PAGCOR or other gaming regulators monitoring license compliance, Anti-Money Laundering Council (AMLC) for suspicious transaction reporting, Bureau of Internal Revenue (BIR) for tax-related matters, National Privacy Commission (NPC) during data protection investigations, and law enforcement agencies investigating criminal activity. We also respond to valid court orders, subpoenas, and legal processes as required by Philippine law.

4.3 Corporate Transactions

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy proceeding involving 790pub, your personal information may be transferred to successor entities or purchasers. In such circumstances, we will require the recipient to honor this Privacy Policy and protect your data in accordance with applicable laws. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.4 Protection of Rights and Safety

790pub may disclose personal information when we believe in good faith that disclosure is necessary to protect our legal rights, enforce Terms & Conditions, investigate fraud or security issues, protect the safety and security of 790pub, our players, or the public, prevent illegal activity or violations of platform policies, or defend against legal claims or litigation. Such disclosures are limited to information reasonably necessary for the stated purpose.

5. Data Security Measures

790pub implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes multiple layers of protection designed to safeguard data throughout its lifecycle.

5.1 Technical Security Controls

We employ industry-standard encryption protocols including SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that sensitive information like passwords and payment details cannot be intercepted during transmission. Personal data stored in our databases is encrypted at rest using advanced encryption algorithms. Our platform infrastructure is protected by firewalls, intrusion detection systems, and anti-malware software that continuously monitor for security threats. Access to production systems and databases is restricted through multi-factor authentication, role-based access controls, and regular access audits.

5.2 Organizational and Administrative Safeguards

790pub maintains strict internal policies and procedures governing data access, processing, and retention. Only authorized personnel with legitimate business need can access personal information, and all employees receive regular training on data protection principles and security best practices. We conduct background checks on employees with access to sensitive data and enforce confidentiality obligations through employment contracts. Our security policies are regularly reviewed and updated to address emerging threats and incorporate industry best practices.

5.3 Vulnerability Management and Incident Response

We conduct regular security assessments, vulnerability scans, and penetration testing to identify and remediate potential weaknesses in our systems. Our incident response procedures ensure rapid detection, containment, and resolution of security breaches. In the event of a data breach that poses risks to your rights and freedoms, we will notify affected users and relevant authorities as required by the Philippine Data Privacy Act, providing information about the nature of the breach, potential consequences, and measures taken to address the incident.

While we implement robust security measures, no system is completely immune to attacks or unauthorized access. You also play an important role in protecting your account by using strong, unique passwords, enabling two-factor authentication where available, not sharing account credentials, logging out after sessions on shared devices, and promptly reporting suspicious activity to our support team.

6. Data Retention and Deletion

790pub retains personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on data type and applicable legal requirements.

6.1 Active Account Data

Personal information associated with active 790pub accounts is retained for the duration of the account relationship. This includes registration details, verification documents, transaction history, gaming records, and communication logs. Data necessary for account functionality and security remains accessible while your account is active and in good standing.

6.2 Closed Account Data

When you close your 790pub account voluntarily or when we terminate an account for policy violations, we retain certain information for legitimate business purposes and legal compliance. Financial transaction records, verification documents, and account history are typically retained for seven (7) years following account closure to comply with anti-money laundering regulations, tax laws, and accounting standards. This retention enables us to respond to regulatory inquiries, resolve disputes, prevent fraud, and fulfill legal obligations even after account closure.

6.3 Marketing and Communication Data

If you opt out of marketing communications, we will cease sending promotional materials but will retain a record of your opt-out preference to ensure we do not inadvertently contact you again. Unsubscribe records are maintained indefinitely to honor your preferences. Customer support communications and logs are typically retained for three (3) years to maintain service quality and resolve potential disputes.

6.4 Technical and Usage Data

Technical logs including IP addresses, device identifiers, and access logs are retained for security monitoring and fraud prevention purposes typically for one (1) to two (2) years. Aggregated and anonymized analytics data that cannot identify individual users may be retained indefinitely for business intelligence and platform improvement purposes.

6.5 Data Deletion Procedures

Upon expiration of applicable retention periods, personal information is securely deleted or anonymized such that it can no longer identify you. Deletion procedures include secure erasure of electronic files using industry-standard data sanitization methods and physical destruction of any paper documents containing personal information. You may request deletion of your personal data by contacting our Data Protection Officer, subject to our legal obligations to retain certain information for regulatory compliance.

7. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have important rights regarding your personal information. 790pub respects these rights and provides mechanisms for you to exercise them:

7.1 Right to Access and Data Portability

You have the right to request confirmation of whether 790pub processes your personal data and to access a copy of your personal information. You can request a data export containing your account details, transaction history, gaming records, and other personal data we maintain. We will provide this information in a structured, commonly used, and machine-readable format within thirty (30) days of your request, subject to identity verification.

7.2 Right to Rectification

If your personal information is inaccurate, incomplete, or outdated, you have the right to request correction or update. You can update most account information directly through your profile settings. For changes requiring verification (such as name or date of birth corrections), contact customer support with supporting documentation. We will process rectification requests promptly and notify relevant third parties if necessary.

7.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent (if consent was the basis for processing), when you object to processing and no overriding legitimate grounds exist, or when data has been unlawfully processed. However, we may decline erasure requests where retention is necessary to comply with legal obligations, establish or defend legal claims, or fulfill regulatory requirements. In such cases, we will restrict processing to only what is legally required.

7.4 Right to Object and Restrict Processing

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. When you object to marketing, we will immediately cease such processing. For objections based on your particular situation, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests. You may also request restricted processing when you contest data accuracy, object to processing, or need data preserved for legal claims.

7.5 Right to Withdraw Consent

Where processing is based on your consent (such as marketing communications or certain optional features), you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal. You can manage communication preferences through account settings or contact customer support to withdraw specific consents.

7.6 Right to Data Portability

You have the right to receive personal data you provided to 790pub in a structured, commonly used, machine-readable format and to transmit this data to another controller where technically feasible. This right applies to data processed based on consent or contract and processed by automated means.

7.7 Right to Lodge Complaints

If you believe 790pub has violated your privacy rights or applicable data protection laws, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). Contact details for the NPC are available at their official website. We encourage you to contact us first so we can address your concerns directly, but you have the right to file a complaint with the regulator at any time.

7.8 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 11 of this Privacy Policy. We will respond to requests within thirty (30) days and will verify your identity before processing requests to protect against unauthorized access to your personal information. There is no charge for exercising your rights unless requests are manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable fee or refuse the request.

8. Cookies and Tracking Technologies

790pub uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on return visits and remember your preferences.

8.1 Types of Cookies We Use

Essential Cookies: These cookies are strictly necessary for platform operation and cannot be disabled. They enable core functionality such as account authentication, security features, load balancing, and session management. Without essential cookies, services like login and account access would not function properly.

Performance and Analytics Cookies: These cookies collect information about how you use 790pub, including pages visited, time spent on the platform, games played, and navigation patterns. Analytics data helps us understand user behavior, identify popular features, detect technical issues, and improve platform performance. We use both first-party cookies and third-party analytics services for this purpose.

Functionality Cookies: These cookies remember your preferences and choices such as language settings, display options, game favorites, and customization preferences. Functionality cookies enhance user experience by personalizing the platform based on your selections.

Advertising and Marketing Cookies: These cookies track your activity across websites to deliver personalized advertisements and marketing content. They help us understand the effectiveness of marketing campaigns and provide relevant promotional offers. You can opt out of advertising cookies through your browser settings or opt-out mechanisms provided by advertising networks.

8.2 Managing Cookies

You can control cookie usage through your browser settings. Most browsers allow you to block all cookies, accept only first-party cookies, or receive notifications before cookies are set. However, blocking essential cookies may impair platform functionality and prevent you from accessing certain features. Instructions for managing cookies in popular browsers are available in browser help documentation.

For targeted advertising opt-out, you can visit industry opt-out pages that allow you to disable cookies from participating advertising networks. Note that opting out of advertising cookies does not mean you will stop seeing advertisements; rather, advertisements will be less personalized and relevant to your interests.

9. Third-Party Links and Services

The 790pub platform may contain links to third-party websites, services, or applications including game providers, payment processors, and external resources. This Privacy Policy applies only to 790pub and does not cover third-party practices. We are not responsible for the privacy policies or data practices of external sites and services.

When you interact with third-party services (such as using GCash or PayMaya for payments), you are subject to their respective privacy policies and terms of service. We encourage you to review the privacy policies of any third-party services you use to understand how they collect, use, and protect your personal information. Third-party payment processors may collect payment information directly, and such collection is governed by their privacy policies rather than this document.

10. Children's Privacy

790pub services are intended exclusively for individuals who are twenty-one (21) years of age or older. We do not knowingly collect, use, or retain personal information from individuals under 21 years of age. Our age verification procedures are designed to prevent minors from creating accounts or accessing gaming services.

If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information from our systems and terminate the associated account. Parents or guardians who believe their child has provided personal information to 790pub should contact us immediately so we can investigate and take appropriate action.

We encourage parents and guardians to monitor children's internet usage and educate them about the risks of sharing personal information online. Parents should implement parental controls and filtering software to prevent minors from accessing age-restricted websites including online gaming platforms.

11. Changes to This Privacy Policy

790pub reserves the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data practices, business operations, legal requirements, or technological capabilities. When we make material changes that significantly affect how we process your personal information, we will provide notice through prominent platform announcements, email notifications to registered users, or other appropriate communication channels.

The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of 790pub services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

For significant changes that require consent under applicable law, we will seek your explicit agreement before applying the new policy to your existing data. If you do not agree to material changes, you may close your account, though we may still retain certain information as described in our data retention section.

12. International Data Transfers

790pub primarily stores and processes data within the Philippines or with service providers located in the Philippines. However, some of our service providers, including cloud hosting services, game providers, and analytics platforms, may be located in other countries. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Philippine data protection laws.

Data transfers to countries outside the Philippines are conducted only when the recipient country has been deemed to provide adequate data protection by the National Privacy Commission, when we have implemented appropriate contractual safeguards (such as standard contractual clauses), or when transfer is necessary for contract performance or legal compliance. We take reasonable steps to ensure that international service providers maintain data protection standards consistent with Philippine law and this Privacy Policy.

13. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

Data Protection Officer
790pub
Email: [email protected]

For general customer support inquiries unrelated to privacy matters, please contact:

Customer Support Email: [email protected]

We will respond to privacy inquiries and requests within thirty (30) days of receipt, or sooner where required by law. To protect your privacy, we will verify your identity before processing requests related to your personal data. Please provide sufficient information to allow us to locate your account and verify your identity when contacting us about privacy matters.

If you are not satisfied with our response to your privacy concerns, you may lodge a complaint with the Philippine National Privacy Commission.